EU consumer and commerce protection. DUAL Software s.r.o. is established in the Czech Republic and trades under Czech and EU law. Consumers buying at a distance have a 14-day right of withdrawal under Section 1829 of Act No. 89/2012 Coll. (the Civil Code) and statutory conformity rights for two years under Sections 2161 to 2174. Business purchases are governed by the terms in the written quotation.
Consumer disputes that we cannot settle directly can be referred to the Česká obchodní inspekce (Czech Trade Inspection Authority), the competent out-of-court dispute resolution body. Please write to us first at info@dualsoftwaresro.com — most matters are resolved that way.
This website does not operate an online checkout and never asks for card or bank details. It collects enquiries; orders are placed against a written quotation and invoiced.
Manufacturer and product names that appear in a quotation are the trademarks of their respective owners and are used to identify goods. Their use does not assert any partnership, authorisation or endorsement.